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Customer Testimonials

“Best service experience. Quality work, reasonable prices, and professional, courteous, and enjoyable to interact with them. We bought a 20-year-old house. After 20 years, the system that Carlton Heating installed when the house was new gave out. We figured that they must have done well in maintaining the units to last 20 years, so we called them to install two new heating systems. The president of the Carlton showed up and remembered installing the original units himself 20 years earlier. Quite an impressive story. We anticipate another good 20 years on these new units under the same care as the original units that were installed and maintained by Carlton Heating & Air Conditioning. We called them on a Monday. The President of Carlton showed up on Tuesday. They began work on Wednesday and were finished on Thursday afternoon. Most impressive service experience. The two installers were very courteous and knew what they were doing. I would highly recommend Carlton Heating & Air Conditioning.” - Richard Kriss

"I used Carlton Heating and Air recently and have to say that not only was their service outstanding, but I called on a Friday night when my Air Conditioning unit shut down and had a technician here by 11 am the next morning. The technician was extremely professional and knowledgeable. My air was back on in no time. They were very reasonably priced. I would hands down recommend this company to anyone who is having trouble with their heat and air. Definitely a five-star company which Unfortunately is a rare find these days."Michelle Rosoff

"My heat went out yesterday morning and Carlton Heating and Air Conditioning was at my home within a few hours. My blower motor died so had to have it replaced. He replaced it the same day. We used a coupon and got $15 off. We also got a maintenance contract. Very happy with their professional service."A Google User

“Carlton heating and air was awesome. They were professional and efficient, fixed the a.c. and accommodated my schedule. Highly recommend them.”Sharon Bliss

“I had to call for service on a holiday weekend, and an evening at that! They were available, John took the call, and he was able to stop by the next morning. He was very personable, honest and transparent. He explained the process / next steps / recommendations to us and had no problem answering any questions we had. He was very knowledgeable and helpful, especially on such short notice during a holiday!"Chelsy Hill

“A few days after I moved into my new house the Heating was not working. I called Carlton Heating & Air, The Owner came out the same day on short notice to fix my Heating. Very helpful, Very knowledgeable, Super Nice, and Personable. Would recommend Carlton Heating and Air conditioning 10/10.”Bradley Sliger

"Have been very pleased with their service. First time using Carlton Heating, had 4-month-old and AC had gone out upstairs and temp in house was 85 degrees. Everybody I called before Carlton Heating said could not get there for a few days. Carlton Heating said would be there in an hour. Carlton Heating got it fixed. Have been using them for almost 6 years now."Mark Schmitz

Have you recently used our services? We want to know what you think! Please leave a review on our Google listing and our Facebook page — we are also on Twitter. We appreciate your feedback!
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Carlton Heating & Air Conditioning
5211 Falls of Neuse Road
Raleigh, North Carolina 27609
Phone: 919-790-3810